REFUND POLICY
Please choose carefully before you buy. Because of the nature of the products we sell and due to health & hygiene reasons, we are unable to offer an exchange or refund policy for change of mind on adult novelty toys. Please note we cannot accept returns if you choose our "Discard outer packaging" option at checkout.
Lingerie : Due to the nature of Lingerie products we cannot accept returns or process refunds on Lingerie items.
Damaged goods / Product returns policy:
In the event that you receive faulty or damaged goods and require a refund, please contact us with your claim and clear details of the fault or damage and we will endeavour to either replace the product(s) or provide you with a refund. Claims must be received within 7 days of receipt of goods.
SHIPPING INFO
Delivery times and methods for goods and services:
Licious Pepi offers courier delivery to all New Zealand addresses, including rural delivery addresses in both the North and South Island.
We use New Zealand couriers, who pick up orders from our warehouse during the day meaning customer orders are dispatched quickly and delivery times are kept to a minimum.
All orders are packed and dispatched from our Wellington based warehouse.
When your parcel is picked up you will receive a confirmation email with tracking information for your goods. Parcels can be left at your door upon request (at your own risk) These parcels will not be market ‘signature required’.
Approximate delivery times (during normal work hours, Monday-Friday) are as follows:
North Island - 24-48 hour delivery UNLESS PRE-ORDER or stated on product page
South Island - 24-72 hour delivery.Rural deliveries can sometimes take an extra day or 2
UNLESS PRE-ORDER or stated on product page
Shipping Charges
​
At Licious Pepi we offer FREE Nationwide courier shipping.
PAYMENT METHODS
Licious Pepi accepts credit card payments from Visa and MasterCard and also via bank deposit.
All credit card payments will be processed using Stripe payment gateway.
Payment charges:
The price you pay at checkout is the total price you will be billed with no extra charges added.
Currency:
All prices displayed are in NZ$ and include GST. You will be charged in NZ$.
Customer data privacy policy:
All customer data collected will not be shared with, sold to or disclosed to any third party and will only be used to promote deals related directly to Licious Pepi
Export conditions / restrictions:
Licious Pepi orders are dispatched to NZ addresses only.
Local business confirmation:
Licious Pepi is a 100% NZ owned company.
All our stock is located at and shipped to customers from our New Zealand based dispatch warehouse.
Privacy Policy
This Privacy Policy describes how www.liciouspepi.co.nz (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
TERMS OF SERVICE
Business name: Barratt Ltd - Trading online as liciouspepi.co.nz
Postal / Billing address:
86 The Track Plimmerton
Porirua
Wellington 5026
Description of goods / services available for purchase online:
Licious Pepi sells a quality range of popular Sex Toys, Vibrators, Dildos and other Adult toys and games for both men and women.
Disclaimer:
These products are sold as adult novelty toys only. They are not intended for medical use and have not been clinically tested. Discontinue use if any pain, irritation or discomfort occurs. To avoid injury or aggravation of pre-existing conditions this device should not be used on swollen or inflamed areas or skin.
No medical claims are implied or warranted by the use of this product.